RETURNS & REFUNDS

IMPORTANT: Please note we are NOT AFFILIATED with the Casa Luna brand stocked at TARGET locations. Our company is a different brand and does not stock any bedding. 

Return Policy:

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return eligible items within 3 working days of receiving your order.

Eligibility:

To be eligible for a return, items must be in their original condition, unused, and in the original packaging. Certain items, such as personalized or custom-made products, may not be eligible for return.

Return Process:

1. Contact our customer service team at support@casalunadecor.in to initiate the return process.

2. Pack the items securely in the original packaging.

3. Include a copy of the packing slip or order confirmation inside the package.

4. Ship the return package to the address provided by our customer service team.

Refund Process:

Upon receiving the returned items and verifying their condition, we will process a refund to your original payment method. Please allow 5-7 business days for the refund to be reflected in your account.

Damaged or Defective Items:

If you receive damaged or defective items, please contact our customer service team immediately with photos of the damaged or defective items. We will arrange for a replacement or refund.